These Terms & Conditions (“Terms”) govern the real estate investment consulting services (“Services”) and digital deliverables (“Materials”) provided by Gustavo Cuervo, operating as an autónomo under Spanish law (“Consultant”), to the individual or entity purchasing the Services (“Client”). By booking a session or purchasing Materials, the Client agrees to these Terms.
1. Scope of Services
The Consultant provides a single strategy consulting call focused on:
Understanding the Client’s investment objectives
Providing guidance on real estate markets in Spain
Explaining investment models, due diligence processes, and typical costs.
The Services are advisory and educational. The Consultant does not:
Act as a real estate agent or broker
Source or negotiate properties
Provide regulated financial, tax, or legal advice
Guarantee any financial or investment outcome
All decisions related to real estate investment remain exclusively the Client’s responsibility.
2. Deliverables
The Client receives:
One (1) consulting session, conducted via video call, lasting the duration specified at booking.
Follow-up access for 30 days, during which the Client may send clarification questions exclusively by email.
Digital tools to help the Client in their process to estimate costs, performance, and ROI based on Client-provided data.
Follow-up support ends automatically after 30 days. Additional questions or assistance require booking a new session.
3. Client Responsibilities
The Client acknowledges and agrees to:
Conduct independent due diligence before making any investment.
Seek professional legal, tax, financial, and technical advice from licensed professionals.
Provide complete and accurate information to the Consultant.
4. Fees, Payments, and Refund Policy
All fees must be paid in full at the time of booking.
Once payment is completed, no refunds will be issued under any circumstances, including but not limited to:
Change of plans
Change of expectations
Failure to attend the scheduled session
Perceived usefulness of the Service or Materials
Project delays or strategy changes
Because the Client receives intellectual property immediately (including the ROI Calculator), the Client expressly waives any right to request refunds or initiate chargebacks.
The Consultant is not responsible for schedule conflicts or missed appointments beyond the rescheduling policy.
Prices include IVA (VAT) as required by Spanish tax regulations.
5. Follow-Up Access (30 Days)
The Client may submit clarification questions for 30 days via email.
Follow-up does not include additional calls, meetings, document review, detailed property analysis, negotiation support, or ongoing advisory services.
The Consultant responds within a reasonable timeframe, depending on workload.
After 30 days, all additional communication requires booking a new session.
6. Intellectual Property
All materials, including the ROI Calculator, templates, frameworks, methodologies, written content, and all verbal or written guidance, are the exclusive intellectual property of the Consultant.
The Client may not:
Share, resell, or distribute the Materials
Use them to create competing services or products
Publish or reproduce them publicly
Unauthorized use may result in legal action.
7. No Guarantee Clause
The Consultant does not guarantee:
Rental outcomes
Occupancy rates
Property appreciation
ROI or yield
Tenant reliability
Market stability or performance
All investments carry risk. The Client makes all decisions independently.
8. Limitation of Liability
To the extent permitted by law:
The Consultant is not liable for any financial losses, missed opportunities, investment outcomes, or property-related issues.
The Consultant is not responsible for actions or advice provided by third-party professionals recommended to the Client.
The Consultant’s maximum liability is strictly limited to the amount paid by the Client for the Service.
9. Indemnification
The Client agrees to indemnify and hold harmless the Consultant from any claims, damages, liabilities, or expenses arising from:
The Client’s investment decisions
Use or misuse of the ROI Calculator
Actions taken by third-party providers
Reliance on any guidance given during or after the session
10. Data Protection (GDPR)
Personal data is processed in accordance with GDPR and Spanish data protection laws.
Data is used solely for:
Delivering the Services
Communicating with the Client
Meeting legal and financial obligations
The Client may request access, correction, or deletion of personal data, subject to legal retention requirements.
11. Rescheduling & No-Show Policy
Clients may request rescheduling within at least 12 hours’ notice.
A no-show results in forfeiture of the session without refund.
Paid sessions must be used within 3 months after payment.
12. Third-Party Providers
Recommendations to lawyers, agents, brokers, tax advisors, or contractors can be offered.
The Consultant is not responsible for their:
Pricing
Performance
Advice
Errors or omissions
The Client engages third parties at their own discretion and risk.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of Spain.
Any dispute shall first be submitted to good-faith mediation before pursuing formal proceedings.
Jurisdiction is assigned to the courts corresponding to the Consultant’s fiscal domicile.
14. Amendments
The Consultant may update these Terms at any time.
Use of the Services after changes constitutes acceptance of the revised Terms.